The Win-Win Negotiator is a great book by Ross R. Reck and Brian G. Long. They explain:
There are 4 steps to Win-Win negotiation that almost anyone can perform with ease. These steps include Plans, Relationships, Agreements and Maintenance.
Establishing Win-Win Plans is simple... You need only to:
- Agree on your own goals
- Anticipate the goals of the other party
- Determine areas of probable agreement
- Develop Win-Win solutions to reconcile areas of probable disagreement
Developing a Win-Win Relationship is easy. You need only to:
- Plan activities which allow a positive personal relationship to develop
- Cultivate a sense of mutual trust
- Allow the relationship to fully develop before discussing business in earnest
Forming Win-Win Agreement is easy. You need only to:
- Confirm the other party's goals
- Verify areas of agreement
- Propose and consider Win-Win solutions to reconcile areas of disagreement
- Jointly resolve any remaining differences
Performing Win-Win Maintenance is simple. You need only to:
- Maintain Commitment by: Providing meaningful feedback based on performance and Holding up your end of the agreement
- Maintain the Relationship by: Keeping in contact and Reaffirming trust
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